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Privacy Policy

Updated: November 13, 2026

Last updated: November 13, 2026

At NINJA WEB CORPORATION S.A. de C.V. ("NINJA WEB", "we", "us") we take the protection of your personal data seriously. This policy explains what information we collect when you visit ninjawebcorporation.com, what we use it for, who we share it with and how you can exercise your rights.

This policy applies to the website. Use of our WhatsApp chatbot is governed by the WhatsApp chatbot Privacy Policy.

1. Data controller

  • Company: NINJA WEB CORPORATION S.A. de C.V.
  • Address: San Salvador, El Salvador
  • Contact email: [email protected]
  • Phone: +503 2525 5901 · +503 2522 2837

2. Data we collect

Contact form

When you write to us through the form we collect the data you provide:

  • Name, email address and, optionally, phone number and company
  • Services of interest, estimated budget, preferred contact channel and your message
  • Your acceptance of this policy

In addition, for security and abuse prevention, we record your IP address, browser (user agent), the page from which you submitted the form, the language, and the date and time of submission.

Browsing and analytics

If you allow it through the cookie banner, we use the Google tag (Google Analytics) to obtain aggregated usage statistics: pages visited, time on site, device type, approximate location (country or city) and traffic source. We do not use this information to identify you personally.

Spam protection

The form may use Google reCAPTCHA v3 to tell people apart from automated programs. reCAPTCHA analyzes technical information about your browser and your interaction with the page, in accordance with Google's Privacy Policy.

3. How we use your data

  • To answer your inquiry, prepare quotes and follow up on your request.
  • To send you a confirmation that we received your message.
  • To protect the website against spam, fraud and attacks (information security).
  • To measure and improve the website's performance and content (only with your consent to analytics cookies).
  • To comply with legal obligations.

We do not sell or rent your personal data, and we do not use it for third-party advertising.

4. Legal basis

We process your data based on your consent (when you submit the form and accept analytics cookies), on pre-contractual steps taken at your request (quotes and proposals), and on our legitimate interest in keeping the website secure.

5. Who we share your data with

We only share data with providers that help us operate the website, under agreements that require them to protect it:

  • Twilio SendGrid (data processor): delivery of the contact form notification and confirmation emails.
  • Google LLC: web analytics (Google Analytics / Google tag) and spam protection (reCAPTCHA), where applicable.
  • Hosting and cloud infrastructure providers where the website runs and the database is stored.

We may also disclose information when required by a competent authority in accordance with the law.

6. International transfers

Some of these providers process data outside El Salvador (for example, in the United States). In those cases we seek to ensure they offer adequate data protection and information security safeguards.

7. Cookies

  • Technical cookies: required for the website to work securely. They do not require consent.
  • Analytics cookies (Google Analytics): only activated if you accept them in the cookie banner. You can withdraw your consent at any time from the same banner or by deleting cookies in your browser.

We do not use advertising or remarketing cookies on this website.

8. How long we keep your data

  • Contact requests: up to 24 months from the last contact, unless an ongoing business relationship requires keeping them longer or you request earlier deletion.
  • Security logs (IP, browser): as long as needed to investigate incidents, up to 12 months.
  • Analytics data: according to Google Analytics retention settings (up to 14 months).

9. Security

We apply technical and organizational measures in line with our cybersecurity expertise: encryption in transit (HTTPS/TLS), least-privilege access control, passwords protected with strong algorithms, monitoring and backups. No system is 100% invulnerable, but we continuously work to protect your information.

10. Your rights

You may request at any time:

  • Access to the personal data we hold about you.
  • Rectification of inaccurate or incomplete data.
  • Deletion of your data.
  • Objection to or restriction of processing.
  • Portability of your data in a commonly used format.
  • To withdraw your consent, without affecting processing carried out before.

Email us at [email protected] with the subject "Data protection". We may ask for additional information to verify your identity. We will reply within 30 days at most.

11. Minors

This website is intended for businesses and professionals. We do not knowingly collect data from people under 18. If you believe a minor has sent us information, contact us so we can delete it.

12. Changes to this policy

We may update this policy to reflect legal changes or changes to our services. We will publish the current version on this page with its update date.

13. Contact

NINJA WEB CORPORATION S.A. de C.V. San Salvador, El Salvador Email: [email protected] Phone: +503 2525 5901 · +503 2522 2837